Privacy Policy

We collect personal information that you voluntarily provide when you interact with our website, including:

• Quote requests — When you use our instant quote tool (powered by ResponsiBid), we collect your name, contact information, property details, and service preferences so we can provide you with an accurate estimate.
• Job applications — When you apply through our careers page (powered by AidaForm), we collect your name, contact information, and any other details you provide in your application.
• Contact inquiries — When you call us or reach out through our website, we collect whatever information you choose to share so we can respond to your request.

When you visit our website, certain information may be collected automatically by our website and third-party services we use:

• Device and browser information — such as your IP address, browser type, operating system, and screen resolution.
• Usage data — such as pages visited, time spent on pages, and how you arrived at our site.
• Location data — general geographic location based on your IP address (we do not track precise location).

We use the information we collect for the following purposes:

• To provide you with quotes, schedule services, and deliver the services you request
• To respond to your inquiries and communicate with you about your account or services
• To process and evaluate job applications
• To improve our website, services, and customer experience
• To comply with legal obligations

We do not use your personal information for automated decision-making or profiling.

Our website uses the following third-party services that may collect or process information on our behalf:

• ResponsiBid — Powers our instant quote tool. When you request a quote, your information is processed through their platform. ResponsiBid Privacy Policy
• AidaForm — Powers the job application form on our careers page. Application data is processed through their platform. AidaForm Privacy Policy
• Google Fonts — We use Google Fonts to display typefaces on our website. When you visit our site, your browser sends a request to Google's servers, which may include your IP address and browser information. Google Privacy Policy
• Google Maps — An embedded Google Map is used on our contact page. Interacting with the map may send data to Google. Google Privacy Policy
• Leaflet, CartoDB & OpenStreetMap — We use open-source mapping tools to display our service area. Map tile requests are sent to CartoDB servers and are subject to CARTO's Privacy Policy.
• EMR (Amplify Ape Reviews) — Our reviews page uses a widget to display verified customer reviews. This service may use a tracking pixel to measure page views.

Our website itself does not set first-party tracking cookies. However, the third-party services listed above may set their own cookies when you interact with their features (such as the quote tool, job application form, embedded maps, or review widget).

You can control cookies through your browser settings. Most browsers allow you to block or delete cookies. Please note that disabling cookies may affect the functionality of certain features on our website, such as the quote tool or embedded forms.

We do not sell your personal information. We do not rent, trade, or otherwise share your personal data with third parties for their own marketing purposes.

We may share your information only in the following circumstances:

• Service providers — With the third-party platforms listed above, solely to provide the services you requested (quotes, job applications, etc.).
• Legal requirements — If required by law, court order, or governmental regulation.
• Business protection — To protect our rights, safety, or property, or that of our customers or the public.

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected — for example, to provide you with services, respond to your inquiry, or evaluate your job application. When your information is no longer needed, we securely delete or anonymize it.

If you are a California resident, the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA) provide you with specific rights regarding your personal information:

• Right to Know — You can request that we disclose what personal information we have collected about you, the sources, the purposes, and the third parties with whom we've shared it.
• Right to Delete — You can request that we delete the personal information we have collected about you, subject to certain exceptions.
• Right to Opt-Out of Sale — We do not sell your personal information. If this ever changes, we will provide a clear opt-out mechanism.
• Right to Non-Discrimination — We will not discriminate against you for exercising any of your privacy rights.
• Right to Correct — You can request that we correct inaccurate personal information we hold about you.

To exercise any of these rights, contact us at privacy@clearvuwindows.com or call us at (951) 265-6957. We will respond to verifiable requests within 45 days.

Our website and services are not directed at children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child under 13, we will take steps to delete it promptly.

We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, use, alteration, or destruction. Our website is served over HTTPS to encrypt data in transit. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. When we make changes, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically.

If you have any questions about this Privacy Policy, want to exercise your privacy rights, or have concerns about how your information is handled, please contact us:

• Email: privacy@clearvuwindows.com
• Phone: (951) 265-6957
• Business: Clearvu Window Cleaning, Murrieta, CA